October is National Bullying Prevention Awareness Month

Frequently Asked Questions

Have a question not covered below? Email [email protected] and receive an answer in one business day or less.

How many false reports get submitted?

Over 95% of received reports are genuine calls for help from students and parents. In the case of repeated false reporting, computer IP address tracking allows us to block computers that are used to repeatedly report false incidents.  Use of a CAPTCHA system also makes sure that a human is doing the reporting and not a spam bot or other automated process.

Is reporting anonymous?

Yes, we felt it was important to allow anonymous reporting in all cases.  However, if the person reporting decides to identify themselves we make that an option as well.  The contact information they enter will be securely sent along with the incident so school leaders can contact the person if necessary.

How does pricing work?

Annual school licenses are available and include unlimited staff, incidents, technical support and training. That being said, our main goal with BRIM is to help students that are being bullied. We won’t turn down schools in need for lack of funds. We’re happy to provide discounts to schools that think they can benefit from BRIM but may not have the funds to cover the whole cost. For more information on pricing, please visit our Pricing page.

How will BRIM help us save money?

With BRIM, reporting and tracking incidents takes a fraction of the time it does with paper reports and at a fraction of the cost. Graphs showing bullying trends, top locations for incidents, breakdown of bullies and more are instantly available whereas these could easily take hours to generate in spreadsheets – more if the incidents are stored in separate word documents or, worse, paper forms.

How can BRIM help prevent lawsuits?

Unless there’s a paper trail showing what action your school has taken in response to an incident, it’s as if your school didn’t take any action at all.

BRIM changes this. When you report an incident in BRIM, you can also report exactly what steps your school has taken in response to the incident. This forms a ‘paper trail’ bringing all the relevant pieces of information together in a single case. If a claim is made, having complete information at your finger tips makes it easier to demonstrate that your school did everything that could reasonably be expected of them.

Is it a web-based platform or is it installed on single computers?

BRIM is a web-based platform. No setup or installation is needed on your end. We’d simply provide you with a secure URL, user logins and you’re set!  Students and parents can also easily download our iOS and Android applications.

Can multiple people use BRIM to record and track incidents? Would we have access to each other’s cases and incidents and be able to add to them?

Multiple people can access the same cases and incidents and collaborate on them. One of the features we have planned is for per-case permission settings – e.g., users can only see and edit cases they’ve been granted access to.

What’s the security like? How is the information encrypted and stored? As you can imagine, protection of privacy is of utmost importance.

Privacy and data security is out utmost concern as well given the sensitive nature of the information. All passwords are encrypted and user accounts are required to access any data, the servers are stored in a secure server farm and 256bit encryption is used to encrypt the connection between your computer and the BRIM servers to prevent eavesdropping. For more information, please visit our page on BRIM Data Security Measures.

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